What will I learn?
As a support worker you will learn how to provide person-centred care to people who may require support due to age or disability, either physical or mental in community, disability, residential and individual settings. Your work will involve using discretion and judgement in relation to individualised care and ensuring client’s health needs are being met. This includes personal, domestic, social and respite care.
Career opportunities
When you have successfully completed the CHC33021 Certificate III in Individual Support course you may find employment in the following job roles:
- Assistant in nursing (AIN)
- Residential care home worker
- Hospital worker
- Aged care home worker
- Home and community care worker
- Disability support worker
- Home care worker
Is there any work placement?
120 hours of work placement is required to complete your training. Adept Training will coordinate work placements for students wherever possible; candidates are encouraged to find their own placement. Please note that a Police check, Working with children check (WWCC) and Immunisation is required before undergoing placement. We have paired up with some of the best in the business to provide you with clinical work experience.
Is this course face to face or online?
Our courses are delivered via blended mode, virtual online classrooms and face to face workshops with the full support of our experienced trainers. We recommend home study of approximately 15 – 20 hours/week.
All assessments (apart from those observations that must be completed in a workplace) will be completed during virtual online sessions, at face to face workshops and with the support of your trainer. You will not be expected to complete assessments on your own without support.
Units of competency
There are a total of 15 units that make up CHC33021 Certificate III in Individual Support; 9 core units and 6 electives, 3 units from the Ageing Specialisation and 3 from the Disability Specialiseation.
These units are delivered through a blended learning.
Please note that you will need access to a computer, internet, email, Microsoft and Adobe to complete units. Work placement may be arranged if you do not currently work in a aged and/or disability environment.
Entry requirements and enrolment
This course requires you to have a good understanding of written and verbal English and intermediate computer literacy skills. You will be required to complete a Digital Language, Literacy and Numeracy assessment (DLLN) prior to enrolment.
To achieve this qualification, students will need to demonstrate the workplace assessment requirements for CHCCCS040 Support independence and wellbeing which includes 120 hours work placement. Police checks, WWCC and immunisation are required for work placement.
Please note all students are required to provide the following documents on enrolment:
- Completed enrolment form
- USI Number
- Photo ID
- Proof of Residency (Birth Certificate, Passport, Green Medicare Card or Citizenship Certificate)
- Digital, language, literacy and numeracy assessment
Please follow the link below for course brochure
Course cost: $3,900
CHC33021 Certificate III in Individual Support Course Brochure_V3 December 2025
| Start Date | 2026 |
| Duration | 25 weeks |
| Location | Virtual Classroom Online, Workshops at Harris Park, Work Placement |
| Assessments | All assessments will be completed during virtual sessions and in class with trainer support, with the exception of some practical skills assessments that must be observed in a workplace. |
Course Code:
CHC33021 Certificate III in Individual Support
Types of Learning:
Our course is delivered through blended learning. Under the supervision and mentoring of your trainer you will be required to complete virtual sessions, some online learning and assessment, home study and face to face workshops.
Pre-requisite:
This course requires you to have a good understanding of written and verbal English and maths (known as language, literacy and numeracy 'LLN'). All students who enrol in a course are required to undertake Adept Training's LLN assessment.
Cost:
$3,900
Student Testimonials
I have secured employment after having completed my Pathology Collection and Drugs & Alcohol Collection course with Adept Training last year. As luck would have it I have also received numerous job offers from pathology centres in direct response to the letters of introduction and resume's I delivered to all my local centres and clinics. The Adept Training method and its students are by far the preferred candidate for employment which has been confirmed to me by those that work within the industry. So thank you Adept, I wish you and all past and present students, good luck and good fortune.
Lian, Cert III in Pathology Collection Student
I completed my Certificate III in Pathology Collection in 2016 and was granted a position with Australian Clinical Labs soon after. I am so glad that I did my certificate with Adept Training. I gained so much from my classes especially the practical lessons. The staff at Adept training gave me the key foundations that I carry to this day in my job and gave me the confidence I needed in all my collection procedures. They helped me through out the recruitment process to get my job and the facilities at Adept are definitely the best I've come across. I now work at 3 different hospitals and I love my job. It's a rewarding career to help people in this way. If your thinking of starting a career in Phlebotomy. Call Adept Training now!
Sam, Cert III in Pathology Collection Student
I attended the Drug and Alcohol Training course with Adept and thoroughly recommend this course to all. The course was very interesting and provided the technical knowledge that I need to undertake testing in my workplace. The trainer is extremely knowledgeable and shared her experiences in the field. It was a very comprehensive course , with a great mix of practical and theory. I have no hesitation in recommending this course.a great mix of practical and theory. I have no hesitation in recommending this course.
Rebecca, Drug & Alcohol Testing Student
Adept Training is informative, non-judgemental, unbiased and very pleasant to all. The information is easily displayed and the assignments have step-by-step positive feedback and ways of learning.
Brian, Cert III in Pathology Collection Student
Adept Training is a great college for studying. The theory and practicals are well balanced, and the teachers and trainers were all nice and professional, helping any student when needed. The blood collection training was great and a fun experience. Would definitely recommend Adept Training to others.
Parwana, Cert III in Pathology Collection Student
I chose Adept Training because Pathology is a course that really piqued my interest and my friends really enjoyed studying at Adept Training. The trainers were helpful and very clear with what they were teaching.
Cert III in Pathology Collection Student
The best choice of training, helped a lot and I learnt everything expected. Kate was a lovely, great trainer and I always enjoyed my classes. I would recommend others to Adept Traning - a great amount of opportunities and classes to learn from.
Fatema, Cert III in Pathology Collection Student
I wasn't sure that I would be able to complete this course, but the trainer Kate made the whole experience possible. I never thought that I would be able to perform venepuncture and now I can. Thank you Kate.
Cert III in Pathology Collection Student
I knew a lot of people who had done the course and spoke highly of it. Our trainer was extremely supportive.
Serena, Cert III in Pathology Collection Student
Adept Traning is a friendly and welcoming college. I was nervous about changing my career but the teacher and other classmates were very helpful. The learning materials were easy to follow and the assessments were not too complex. Adept Training is a great course provider for all things health.